Deliver exceptional customer service and create a luxury shopping experience.
Build strong relationships with customers and develop product knowledge across all categories.
Achieve individual and store sales targets.
Process sales transactions accurately through the POS system.
Assist with stock deliveries, replenishment and transfers.
Support visual merchandising standards and maintain a well-presented sales floor.
Handle customer enquiries and resolve issues professionally, escalating where appropriate.
Support inventory accuracy through regular stock checks and annual stock takes.
Maintain store cleanliness and housekeeping standards.
Always Act as a brand ambassador for Vivienne Westwood.
Follow company policies, procedures and loss prevention guidelines.
Previous retail or customer service experience, preferably within fashion, luxury or premium retail.
Strong communication and interpersonal skills.
Passion for fashion and the Vivienne Westwood brand.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Sales-driven with the ability to meet targets.
Strong attention to detail and organizational skills.
Basic computer literacy and experience using POS systems.
Flexible and reliable team player.
Driving license is required.
Commission/Bonus
Uniform allowance
Staff discounts
Training
Pension Scheme
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment